Cafe Masala (Croftlive Limited)
187 The Broadway
Registered number: 3757267
Place of registration: England
Information Commissioner's Office
Cafe Masala complies with the principles of the 'Data Protection Act, 1998' and is registered with the Information Commissioner's Office who oversee this act.
We only collect personal information from our visitors on a voluntary basis. Personal information provided will only be used for the purposes outlined at the time of collection.
You can access the Welcome page and browse our site without disclosing your personal information.
What are cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
How do we use information we collect from cookies?
Personal information required during the order process includes name, address, phone number, email address and other similar information used to identify you and complete an order.
Personal information collected at our site will be shared with our restaurant when processing your order. We have an agreement with all members within the restaurant, restricting disclosure or further processing of personal information provided to them by us.
Your personal information will be used to notify you of your order status.
Personal information will not be shared without your permission. It is treated as confidential, and will not be disclosed to outside parties, unless compelled by applicable legislation.
We only send marketing emails and/or SMS to those people who have specifically requested to receive this information.
We can only accept cancellations or amendments to orders 45 mins before delivery. All items will be made and delivered after this period. Returns/Refund Policy
What if i receive the wrong items?
Our drivers, along with the restaurant staff, check the items prior to leaving the restaurant, so hopefully this will not happen. However, if it does, please call us on 01702589494, and we will fix the problem.
Not completely satisfied?
If you are not completely satisfied with your meal and did not consume a significant portion of it, you should immediately contact the restaurant to discuss a refund, credit, or replacement. However all refund decisions are made at the restaurants discretion. Payment Policy
Accepted Forms of Payment
As presented on the final payment information section of the site. Visa Debit, Mastercard Credit, Mastercard Debit, Visa Electron, Maestro and JCB.